Terms of Service
Last Updated: January 2025
Welcome to iBloom Solutions. By using our website, services, tools, or products, you agree to follow the terms and conditions outlined in this Terms of Service (“Terms”). Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using any service provided by iBloom Solutions, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue using our services.
2. Services Offered
iBloom Solutions provides:
- Digital Marketing Services
- Meta (Facebook & Instagram) Advertising
- Google Ads Management
- WhatsApp Cloud API Integration
- CRM Development & Automation
- Website Development
- Social Media Management
- Lead Management Solutions
- Custom Software Tools & API Integrations
We may update, expand, or modify services at any time.
3. User Obligations
By using our services, you agree to:
- Provide accurate and updated information when requested.
- Use our services for lawful purposes only.
- Not engage in activities that harm our platform, tools, or reputation.
- Comply with third-party policies such as Meta, Google, WhatsApp, and other integrated platforms.
4. Account & Access
Some services require account creation or API access. You are responsible for:
- Keeping login credentials confidential
- Activities performed using your account
- Notifying us immediately if unauthorized access occurs
We reserve the right to suspend accounts that violate our Terms.
5. Payments & Billing
For paid services:
- All quotations must be reviewed and approved before project initiation.
- Payments are due as per the agreed schedule.
- No refunds apply for services delivered, time spent, or digital work completed.
- Delayed payments may result in paused or discontinued services.
Prices may change depending on market conditions, tools, or operational costs.
6. Project Timelines
Project timelines depend on:
- Scope of work
- Client responsiveness
- Third-party approvals (Meta, Google, etc.)
Delays caused by clients may extend timelines.
7. Third-Party Integrations
Our services often rely on third-party platforms such as:
- Meta Business Suite
- Facebook & Instagram APIs
- Google Ads
- WhatsApp Cloud API
- CRM systems and automation tools
- Hosting and domain providers
iBloom Solutions is not responsible for downtime, verification delays, API limitations, policy changes, or account restrictions caused by these platforms.
8. Intellectual Property
Unless otherwise agreed:
- Strategies, automations, code, templates, creatives, and tools developed by iBloom Solutions remain our intellectual property.
- Clients receive usage rights for the delivered service only.
- Unauthorized copying, reselling, or distribution is prohibited.
9. Confidentiality
We maintain confidentiality of:
- Client business data
- Leads and CRM information
- Marketing performance insights
- Login credentials and access tokens
Clients must also keep iBloom Solutions’ proprietary information confidential.
10. Limitation of Liability
iBloom Solutions is not liable for:
- Business or revenue losses
- Ad performance issues
- Third-party errors or outages
- Unauthorized access due to weak client security
- Technical failures or external service disruptions
Our liability is limited to the value of services billed for the specific project.
11. Service Termination
We may terminate services if:
- Payments are overdue
- Terms are violated
- Suspicious or abusive activity occurs
- Third-party policy breaches happen
Clients may also terminate services with written notice, subject to project terms.
12. Data Handling & Deletion
We collect and store data only to deliver our services. Users may request data deletion by contacting:
Refer to our Data Deletion Policy for complete details.
13. Changes to Terms
iBloom Solutions may update or modify these Terms at any time. Updated Terms will be posted on our website. Continued use of services confirms acceptance.
14. Contact Information
iBloom Solutions
📧 Email: connect@ibloomsolutions.com
🌐 Website: www.ibloomsolutions.com
