1. What Information We Collect

We collect only what’s needed to provide and improve our services:

2. How We Collect Information

We collect data directly from you, automatically via cookies and logs, and from third-party sources when needed for service delivery and marketing.

3. How We Use Your Information

We use data to:

• Deliver services: website builds, SEO, CRM, AI chatbots & voice agents.
• Communicate updates and respond to inquiries.
• Send marketing and newsletters (with opt-out options).
• Improve services via analytics and product testing.
• Comply with legal obligations and protect against fraud.

We process data only where we have a legal basis (consent, contract performance, legitimate interest, or legal obligation).

4. When & With Whom We Share Your Information

We share data only when necessary and with appropriate safeguards:

• Service Providers: Hosting (AWS, SiteGround), email & marketing tools (Mailchimp), analytics (Google Analytics, Ahrefs), AI providers (Google Cloud AI), payment processors, and other vendors—all contractually bound to protect data.
• Business Partners: Co-marketing or integrations to provide combined services.
• Business Transfers: In a merger, sale, or acquisition (you will be notified).
• Legal Requirements: If required by law or to protect rights and safety.
• With Consent: Testimonials and case studies (we ask for permission first).

We do not sell your personal data.

5. Cookies & Tracking

We use cookies and tracking technologies to improve the site and enable marketing:

Manage preferences via our cookie banner or your browser. Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

6. Use of Artificial Intelligence (AI)

We use AI to power chatbots, voice agents, SEO automation, and content suggestions. AI processing may involve third-party AI providers (for example, Google Cloud AI).

All AI outputs are reviewed by our team. You may opt out of AI-assisted features for your projects by contacting us.

7. Data Retention

We keep data only as long as necessary:

• Leads & inquiries: up to 2 years.
• Client project data: duration of service + 2 years.
• Analytics: anonymized and retained indefinitely for trends.

If no legitimate business need exists, we delete or anonymize the data.

8. Data Security

We protect data using industry-standard measures including HTTPS/SSL, firewalls, access controls, and regular audits. Our servers are primarily located in India (e.g., AWS Mumbai).

No system is 100% secure; we will notify affected users and authorities if a breach occurs subject to legal requirements.

9. Children & Minors

Our Services are for people aged 18+. We do not knowingly collect information from children under 18. If we become aware of such data, we will delete it promptly.

10. Your Rights

Depending on where you live, you may have rights such as access, correction, deletion, portability, objection, and withdrawing consent.

To exercise rights, submit a Data Subject Access Request (DSAR) or contact us. We aim to respond within 30 days.

We do not sell personal data, but if you are in California you can exercise CCPA rights where applicable.

11. International Transfers

Data may be transferred outside India (for example, to service providers in the US or EU). We use safeguards such as Standard Contractual Clauses (SCCs) to protect international transfers.

12. Data Breaches

We will investigate, contain, and notify affected users in accordance with applicable law (within 72 hours where required) and provide information about the impact and remedies.

13. Updates to This Policy

We may update this Policy to reflect legal or business changes. Material changes will be communicated via email or a prominent notice on our site. Continued use after updates constitutes acceptance of the new policy.

14. Contact

For complaints, you may also contact the relevant Data Protection Authority in your jurisdiction.